At PureFoodz, we ensure that your orders are delivered promptly while maintaining the highest quality. Below are the details of our shipping process:
Turnaround Time & Delivery
- Our turnaround time for processing and dispatching orders is 24-48 hours from the time of confirmation.
- The estimated delivery time within India is 3 to 5 business days, depending on the order quantity and location.
- We deliver through our dedicated delivery partners, and in some cases, we may use third-party courier services for efficient shipping.
Shipping Charges & Pickup
- FREE SHIPPING on all orders above ₹1500 within India.
- Customers can also opt for self-pickup, available Monday to Sunday between 11:00 AM and 7:00 PM. A confirmation message will be sent before pickup.
Special Conditions & Order Issues
- Puranpoli is only available for delivery within Mumbai to maintain its freshness.
- Worldwide shipping is available for select products. International orders require a minimum order quantity of 10 kg and may take a few extra days for delivery based on the destination.
- For international orders, customers must contact us prior to placing an order to ensure smooth operations and proper shipping arrangements.
- While we aim to deliver within the estimated timeframe, delays may occur due to weather, customs, courier issues, or high demand.
- If your order is damaged or missing items, please contact us within 24 hours of delivery with photos and order details for assistance.
For any shipping-related inquiries, feel free to contact us through the "Contact Us" page on our website.
Thank you for choosing PureFoodz!